{"id":11504,"date":"2024-12-20T10:20:41","date_gmt":"2024-12-20T15:20:41","guid":{"rendered":"https:\/\/www.productosdecolombia.com\/?page_id=11504"},"modified":"2024-12-20T10:20:43","modified_gmt":"2024-12-20T15:20:43","slug":"preguntas-medios-de-pago","status":"publish","type":"page","link":"https:\/\/www.productosdecolombia.com\/en\/preguntas-medios-de-pago\/","title":{"rendered":"<p>Preguntas &ndash; Medios de pago<\/p>"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11504\" class=\"elementor elementor-11504\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44d1661 e-flex e-con-boxed e-con e-parent\" data-id=\"44d1661\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-869e17f elementor-widget elementor-widget-heading\" data-id=\"869e17f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas - Medios de pago<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d253b99 e-flex e-con-boxed e-con e-parent\" data-id=\"d253b99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-472d9a3 elementor-widget elementor-widget-text-editor\" data-id=\"472d9a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"line-height: var(--h2-line-height); font-size: calc(var(--h2-size-proportion) * 1rem);\"><span style=\"text-align: var(--text-align); background-color: var(--et_container-bg-color,transparent); color: var(--et_font-color); font-size: 14px;\">&nbsp;<\/span><\/h2>\n<h3 style=\"line-height: var(--h3-line-height); font-size: calc(var(--h3-size-proportion) * 1rem);\"><span style=\"font-weight: 700;\">What are the payment methods?<\/span><\/h3>\n<p>We accept the following forms of payment:<\/p>\n<figure>\n<table style=\"width: 980px;\">\n<tbody>\n<tr>\n<td style=\"vertical-align: var(--et_table-v-align,top);\"><img loading=\"lazy\" decoding=\"async\" class=\"et-lazy-loaded ls-is-cached lazyloaded\" src=\"https:\/\/www.productosdecolombia.com\/static\/images\/visa.png\" data-src=\"https:\/\/www.productosdecolombia.com\/static\/images\/visa.png\" alt=\"Visa\" width=\"61\" height=\"35\" title=\"Preguntas frecuentes 1\"><\/td>\n<td style=\"vertical-align: var(--et_table-v-align,top);\"><img loading=\"lazy\" decoding=\"async\" class=\"et-lazy-loaded ls-is-cached lazyloaded\" src=\"https:\/\/www.productosdecolombia.com\/static\/images\/mastercard.png\" data-src=\"https:\/\/www.productosdecolombia.com\/static\/images\/mastercard.png\" alt=\"Mastercard\" width=\"54\" height=\"45\" title=\"Preguntas frecuentes 4\"><\/td>\n<td style=\"vertical-align: var(--et_table-v-align,top);\"><img loading=\"lazy\" decoding=\"async\" class=\"et-lazy-loaded lazyloaded\" src=\"https:\/\/www.productosdecolombia.com\/static\/images\/dinersclub.png\" data-src=\"https:\/\/www.productosdecolombia.com\/static\/images\/dinersclub.png\" alt=\"Diners Club\" width=\"56\" height=\"55\" title=\"Preguntas frecuentes 7\"><\/td>\n<td style=\"vertical-align: var(--et_table-v-align,top);\"><img loading=\"lazy\" decoding=\"async\" class=\"et-lazy-loaded lazyloaded\" src=\"https:\/\/www.productosdecolombia.com\/static\/images\/americanexpress.png\" data-src=\"https:\/\/www.productosdecolombia.com\/static\/images\/americanexpress.png\" alt=\"American Express\" width=\"46\" height=\"45\" title=\"Preguntas frecuentes 10\"><\/td>\n<td style=\"vertical-align: var(--et_table-v-align,top);\"><img loading=\"lazy\" decoding=\"async\" class=\"et-lazy-loaded lazyloaded\" src=\"https:\/\/www.productosdecolombia.com\/static\/images\/logo-pse_2010.png\" data-src=\"https:\/\/www.productosdecolombia.com\/static\/images\/logo-pse_2010.png\" alt=\"PSE\" width=\"63\" height=\"70\" title=\"Preguntas frecuentes 13\"><\/td>\n<td style=\"vertical-align: var(--et_table-v-align,top);\">&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p><span style=\"font-weight: 700;\">? Tarjeta de cr&eacute;dito (todos los compradores):<\/span>&nbsp;Checkout in the website with all major credit cards, American Express, Mastercard, Visa or Diners.<\/p>\n<p>?&nbsp;<span style=\"font-weight: 700;\"><a href=\"https:\/\/www.paypal.com\/es\/webapps\/mpp\/personal\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"transition-property: all;\">Paypal<\/a>&nbsp;Checkout with Paypal (buyers in USA, Canada, Australia, United Kingdom, European Union, UAE).<br><\/span><\/p>\n<p><span style=\"font-weight: 700;\">? D&eacute;bito a su cuenta bancaria (s&oacute;lo en Colombia,&nbsp;<\/span><span style=\"font-weight: 700;\"><a href=\"https:\/\/www.pse.com.co\/persona\/\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"transition-property: all;\">d&eacute;bito en l&iacute;nea PSE<\/a>):<\/span>&nbsp;Pago en l&iacute;nea con su cuenta en Colombia.<\/p>\n<p>&nbsp;<span style=\"font-weight: 700;\">? Transferencia \/ Consignaci&oacute;n Bancar&iacute;a:<\/span><\/p>\n<p><span style=\"font-weight: 700;\">En Colombia:<\/span>&nbsp;If you are located in Colombia, please contact us for bank payment details.<\/p>\n<p><br><\/p>\n<h3 style=\"line-height: var(--h3-line-height); font-size: calc(var(--h3-size-proportion) * 1rem);\"><span style=\"font-weight: 700;\">International Bank Transfer:<\/span><\/h3>\n<p><span style=\"font-weight: 700;\">Yes,&nbsp;<\/span>for orders of at least USD $600 (smaller amounts only with credit card or Paypal).<\/p>\n<p><br><\/p>\n<h3 style=\"line-height: var(--h3-line-height); font-size: calc(var(--h3-size-proportion) * 1rem);\"><span style=\"font-weight: 700;\">Can I pay in a currency different than the US dollar?<\/span><\/h3>\n<p><span style=\"font-weight: 700;\">All prices are shown in american dollars (USD). Online payments are done in USD when you purchase directly in the website.&nbsp;<\/span><span style=\"font-weight: 700;\">.<\/span>.<\/p>\n<p><span style=\"font-weight: 700;\">BUYERS OUTSIDE COLOMBIA:<\/span>&nbsp;If you are registered as a customer in a country of the Eurozone, final payment is in USD. You may use the currency converter of your choice to know amount in EUR.<\/p>\n<p>To know product prices in other currencies please use these currency converters:&nbsp;<a href=\"https:\/\/www.xe.com\/ucc\/es\/\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"transition-property: all;\">www.xe.com<\/a>&nbsp;or&nbsp;<a href=\"https:\/\/www.oanda.com\/currency\/converter\/\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"transition-property: all;\">www.oanda.com.<\/a><\/p>\n<p><br><\/p>\n<h2 style=\"line-height: var(--h2-line-height); font-size: calc(var(--h2-size-proportion) * 1rem);\"><span style=\"font-weight: 700;\">SECURE PAYMENT<\/span><\/h2>\n<p>Para nosotros la seguridad de sus datos es lo m&aacute;s importante.&nbsp;<span style=\"font-weight: 700;\">We use a secure service, we never know the full information of your credit card, only our payment service provider share this data with your bank. Payment checkout is&nbsp;<\/span><a href=\"https:\/\/epayco.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"transition-property: all;\"><span style=\"font-weight: 700;\">EPayco<\/span><\/a><span style=\"font-weight: 700;\">&nbsp;or&nbsp;<a href=\"https:\/\/www.paypal.com\/\" target=\"_blank\" rel=\"noopener\" style=\"transition-property: all;\">Paypal<\/a>which has PCI (Payment Card Industry) certification and which won the E-commerce Award LATAM in 2012. Now accepting Paypal, which offers buyer protection. More about payment methods accepted.<\/span><\/p>\n<p><span style=\"font-weight: 700;\">&nbsp;<\/span><\/p>\n<h3 style=\"line-height: var(--h3-line-height); font-size: calc(var(--h3-size-proportion) * 1rem);\"><span style=\"font-weight: 700;\">Can I pay when delivery is made?<\/span><\/h3>\n<p><span style=\"font-weight: 700;\">We do not accept cash on delivery at this time.<\/span><\/p>\n<p><span style=\"font-weight: 700;\">&nbsp;<\/span><\/p>\n<h3 style=\"line-height: var(--h3-line-height); font-size: calc(var(--h3-size-proportion) * 1rem);\"><span style=\"font-weight: 700;\">Will be an additional cost after I pay?<\/span>?<\/h3>\n<p><span style=\"font-weight: 700;\">Please note that you must pay taxes or customs costs in your country if required.<\/span>.<\/p>\n<p><br><\/p>\n<h3 style=\"line-height: var(--h3-line-height); font-size: calc(var(--h3-size-proportion) * 1rem);\"><span style=\"font-weight: 700;\">Is my payment secure?<\/span><\/h3>\n<p>All credit card payments are processed in a secure server managed by our online payment partners (Epayco \/ PayU \/ Paypal). We never receive the full information of your credit card.&nbsp;<\/p>\n<p><span style=\"font-weight: 700;\">Pedidos pagados con Paypal tienen&nbsp;<a href=\"https:\/\/www.paypal.com\/es\/webapps\/mpp\/buyer-protection\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"transition-property: all;\">All buyers have Paypal Purchase Protection.<\/a>.<\/span><\/p>\n<p class=\"translation-block\">Please read our <a href=\"\/en\/privacy-policy-terms\/\" target=\"_self\">Privacy and Policy Terms<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas &ndash; Medios de pago &nbsp; &iquest;Cu&aacute;les son las formas de pago? Aceptamos las siguientes formas de pago: &nbsp; ? Tarjeta de cr&eacute;dito (todos los compradores):&nbsp;Pago en l&iacute;nea con American Express, Mastercard, Visa o Diners. ?&nbsp;Paypal&nbsp;(para compradores y env&iacute;os fuera de Colombia) ? D&eacute;bito a&hellip;<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11504","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.productosdecolombia.com\/en\/wp-json\/wp\/v2\/pages\/11504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.productosdecolombia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.productosdecolombia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.productosdecolombia.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.productosdecolombia.com\/en\/wp-json\/wp\/v2\/comments?post=11504"}],"version-history":[{"count":0,"href":"https:\/\/www.productosdecolombia.com\/en\/wp-json\/wp\/v2\/pages\/11504\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.productosdecolombia.com\/en\/wp-json\/wp\/v2\/media?parent=11504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}